Headphone Sound On Hp Pc

[QuizmasterG]

After a recent windows update (made by them  ... not me) I am unable to play music via my headphones or, in fact, get any sound at all.

Has this happened to anyone else and do you know how to fix it please?

[barry1010]

I haven't - try updating the audio drivers. 

[QuizmasterG]

Did a scan and it reported audio drivers all up to date.

[barry1010]

Can you roll back the drivers to an earlier date?

[QuizmasterG]

No

[barry1010]

Hope someone else knows, Quizmaster 

[QuizmasterG]

So do I!!

Thanks for trying barry1010

[youngmafbog]

1. Do you get sound from the PC speaker?

2. Win 11:  Press win-key + type sound and click mixer.  On the right hand side look for output ndevices.  There should be a drop down box, can you see the headphones there?

Win 10: Press win-key + type sound and click "Sound settings".  Can you see the device under output? 

3.  Or if the headphones a bluetooth, has it lost the paring?

[QuizmasterG]

No sound from the speakers either.

All headphone settings checked and seem ok.

Headphones not bluetooth.

[chelle7272]

I'm assuming you;'ve tried just rebooting the PC. How about reinstalling the drivers?

[QuizmasterG]

Done all the simple stuff.

Will try help from HP or I am seeing an old colleague who still does IT work soon.

Thanks for your suggestions.

[tommy39]

the update did the same to me, right click your volume icon,bottom right,open volume mixer,check through all that you see.hope this helps

[mjwman]

I had this a short while back. In the end I called in a Comupter man who showed me how to check things.

 

I took notes for future use. I hope this makes sense as you work through it.:

 

SPEAKERS NOT WORKING?

 

Test by connecting USB (if that is a sound source)direct to PC and not to a hub.

 

Test jack plug by touching contacts and hearing buzz. (If you have a jack to speakers)

 

Test for correct speaker choice. Left click speaker icon on task bar,( speaker icon bottom right)

at the end of the solid line, click =

Choose speakers

 

Test with YouTube for sound or click the button on the sound bar opened on task bar

 

Clear cache and cookies Control H

 

 

[PsalmEquipt]

One possibility is to use System Restore, which returns your system to a previous state, provided you have saved restore points. To access this, search for create a restore point.
Here is a simple fix for a corrupted Windows installation. It involves pasting a command into Powershell. https://lazyadmin.nl/it/dism-command
Generally used for a fresh install of Windows, MicroWin also has a repair option. It runs from a flash drive.