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Validity of Emails in Court

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zerocool | 23:50 Tue 22nd Aug 2006 | Law
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I recently found out my phone company (TB), had switched my original Internet contract from the basic option to the most expensive option, without notifying me!
When I called and spoke to an advisor, they told me they had notified me via email using the email address I was forced to sign up for when I first suscribed, an email which I have never used. Despite having an alternative email on file, they failed to notify me via that email. In addition, when TB have new promotions or wish to collect a bill, they notify me via post. I have paid the bill for the expensive option already as payments have to be made in advance but I was wondering if this kind of notification via an email will be upheld in court?
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I don't know the answer but.... it's more than likely somewhere in the terms and conditions you read and accepted that they reserve the right to notify you of changes via the email address they supply.
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Thanks guys!!!... Ward, I shall contact Off com!

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