ChatterBank2 mins ago
Breach of data protection
I have a debt collecting agency chasing me for some money and they contacted my mother and warned her if I did not pay my debt she was liable to lose her home because of my debt. I want to know is this a breach of data protection as I feel they should not discuss anything with my mum and should not be threatening her as this is my debt not hers and I do not have any shares in her property.
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I doubt whther you can claim compensation, but all these outfits are licensed by OFT and (in theory) can lose their license. Some also belong to another trade body. You can complain to either organisation, or to Trading Standards. You should also go to the Information Commissioner about the confidentiality breach.
You should certainly complain. What they have done is not only a breach of your confidentiality but a totally incorrect statement of the law. No way can your mother lose her home if the debt is in your sole name and you are not an owner of the house.
You should certainly complain. What they have done is not only a breach of your confidentiality but a totally incorrect statement of the law. No way can your mother lose her home if the debt is in your sole name and you are not an owner of the house.
Just checking that the debt is not guaranteed by your mother.
Try here (Credit Services Association)...http://www.csa-uk.com/FAQs.htm for some advice, they deal with complaints as well.
Try here for dealing with bailiffs...http://www.debtquestions.co.uk/prob_bailiffs.php.
Try here (Credit Services Association)...http://www.csa-uk.com/FAQs.htm for some advice, they deal with complaints as well.
Try here for dealing with bailiffs...http://www.debtquestions.co.uk/prob_bailiffs.php.
I've just read this and thought of your predicament :
http://news.bbc.co.uk/1/hi/magazine/5377488.st m
http://news.bbc.co.uk/1/hi/magazine/5377488.st m