thanks but she is having difficulty with her bank account they say the paper she has is not stamped legally. she has has it witnesses etc...any suggestions
If i were your granddaughter i would just go with one of the main Deed Poll issuing organisations like http://www.deedpollservice.com. It will only cost her about �25 and it is guaranteed to be accepted by all government departments, companies, etc in the UK.
I know from past experience that these DIY Deed Polls are not always accepted.