ChatterBank3 mins ago
is warranty and guarantee the same? or is it different?
is warranty and guarantee the same? or is it different?
Answers
Best Answer
No best answer has yet been selected by fleurLinn. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.A guarantee:
Is usually free
It's a promise to sort out any defects with a product or service within a fixed period of time.
It's a legally binding contract, even if you didn't pay for it.
It must explain how to go about making a claim in a way that is easy to understand.
It should add to, not take away from, your rights under consumer law.
It works whether or not you have a warranty.
A warranty:
A warranty is like an insurance policy that you must pay a premium for.
Sometimes it's called an 'extended guarantee'
It might cover a longer period than a guarantee, and it might cover a wider range of problems.
A warranty is a legal contract, so you can take the company to court if they don't honour it.
The terms of the contract should be clear and fair.
Having a warranty doesn't diminish your rights under consumer law.
A warranty can run alongside a guarantee.
They are both often confused
Is usually free
It's a promise to sort out any defects with a product or service within a fixed period of time.
It's a legally binding contract, even if you didn't pay for it.
It must explain how to go about making a claim in a way that is easy to understand.
It should add to, not take away from, your rights under consumer law.
It works whether or not you have a warranty.
A warranty:
A warranty is like an insurance policy that you must pay a premium for.
Sometimes it's called an 'extended guarantee'
It might cover a longer period than a guarantee, and it might cover a wider range of problems.
A warranty is a legal contract, so you can take the company to court if they don't honour it.
The terms of the contract should be clear and fair.
Having a warranty doesn't diminish your rights under consumer law.
A warranty can run alongside a guarantee.
They are both often confused