ChatterBank1 min ago
Mobile phone advice needed!
1 Answers
Hello all
Upgraded my phone end of March, and beginning of May it froze and wouldn't switch on. Sent it back to 02 who have sent me out a refurbished model of a different colour, which I don't like. They say that because I had my phone over 28 days (albeit only about 10 over) then all I am entitled to is a refurbished model. Im not happy about this and would like a brand new phone as its not my fault the phone broke.
Anyone got any good points I can raise during my next argument with o2 please??
Upgraded my phone end of March, and beginning of May it froze and wouldn't switch on. Sent it back to 02 who have sent me out a refurbished model of a different colour, which I don't like. They say that because I had my phone over 28 days (albeit only about 10 over) then all I am entitled to is a refurbished model. Im not happy about this and would like a brand new phone as its not my fault the phone broke.
Anyone got any good points I can raise during my next argument with o2 please??
Answers
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