TENANT'S RIGHTS

[sbrown1450]

My daughter lives in a rented house and has been there a year. A few months ago her gas fire in the living room stopped working and so she contacted her landlord who said he would send some one round.
She kept on for 2 months and no one came, we told her it should be a corgi engineer and she should get a certificate (she didn't get one when she moved into the house). She mentioned this to her landlord who has finally last week sent 'his friend' round. He told my daughter to keep an eye on the fire as the flame was orange and should be blue.
Who can she contact to come and check the fire.
We are worried about her and our 3 year old grandson.
Thank you for your advice.
sbrown1450

[carrot99]

from http://www.gas-guide.org.uk/emergencies.html

Although carbon monoxide is invisible and difficult to detect, there are ways that you can see whether an appliance (fires, heaters, central heating boilers, water heaters or cookers) may be dangerous. These include

An orange or yellow flame rather than a blue one


National Grid Gas Emergencies (Formally Transco Gas ) - 0800 111 999 (This is a 24 hour emergency line)

Phone transco now better a wasted phone call and feeling a bit daft if the fire's ok then anything else.

[daffy654]

The landlord has to have the gas appliances in the property checked very 12 months BY LAW,He must employ a CORGI registered gas fitter to do so and the tenant must be supplied with a signed safety certificate.
The landlord is breaking the law if he does not do this.

[carrot99]

would you let us know when something has been done as we are worried about your family too, now. thank you.

[saxy_jag]

Your gas appliances should be checked annually by a Gas Safe registered fitter (Gas Safe replaced CORGI on 1st April 2009). It is your landlord's legal responsibility to arrange and pay for this. As Daffy says, your landlord can be prosecuted if he doesn't do this.

More info here: http://www.gassaferegister.co.uk/

[proudmary]

Hi there, I work in a housing dept for a Local Authority, you must ring your local council and speak to someone in environmental health or housing and tell them what has happened. They will visit you and take enforcement action against your landlord. In the meantime if you are on benefits you can contact the Energy Saving Trust on 0800 512 012 who can arrange for some support in terms of heating/insulation. Hope this helps, if you could not use the fire at all it's better than taking a risk, maybe someone could lend you an electric fire? Take care of you and yours, xx