Publishing facts about a bad franchise experience, is it legal?

[Finance Guy]

[Finance Guy]

I want to publish a web blog detailing my bad experiences with a well known Uk franchise. I do not need to insult, defame or otherwise surrender myself to libel implications, as the truth is truly bad enough.

Obviously, doing this is a form of revenge and will hopefully serve as a potential warning to others. But, is it legal?

Despite just being 100% truthful with tangeable evidence to support my grievances, can I get into trouble for doing this, does anybody know?

Any guidance appreciated. Thanks

[Gmcd01]

It is legal to publish facts that are truthful but perhaps not favourable to some parties involved- think of how the daily newspapers do this on almost every page, every day.
If you're not going to defame/libel any parties, then I shouldn't be too concerned. If, as you say, you have evidence to back up these claims, then it is unlikely that you'll run into problems- expecially as if anyone would sue you, all the negative things will be brought to light!
Try to keep a balanced view so that your blog doesn't come across as a rant- if something was done well, I'd say that, but I'd balance it by saying 'however'... In this way, it's more journalistic and professional, and I'd probably take your complaints more seriously, but that's just my opinion.

[Twenty20]

Have you written to the franchise about the 'bad experience' you had? That would be my first step. See what they come back with before you decide on any other action.

[Finance Guy]

Hi, thanks for your replies.

I do agree that a balanced approach that avoids ranting is the way to go. I like the newspaper comparison, that is a very true example.

As for writing to the franchisor, I have been doing this for the last 7 months, to no avail. I have learned of many, many others who are equally unhappy but the sole director of this company is an arrogant bully who likes to be dismissive and actually invites people to take him to court, such is his cocksure attitude.

This truth blog will tell everyone what he is like, probably dissuade potential future franchisees and give me enormous satisfaction!

Any other advice gratefully received. Thanks