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Price of cavity wall insulation
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I signed an invoice and agreed a price with a large nationwide company. I have my copy of the invoice. After the insulation being carried out today, I was told it would be £50 more. The installer had his copy, same as my copy BUT someone had crossed out the original price and written a new price over it. Surely, once you have signed to pay a certain price, it cannot be changed without your consent or your new signature. I refused to pay the new price as it was not the price agreed. I have been told I will get a letter from Head Office so I have to wait and see what it says. I cannot believe this is correct, what do other abers think please?
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For more on marking an answer as the "Best Answer", please visit our FAQ.thanks for your help. there was no estimate at all. guy came to the house, did the survery, then said I will do it for X amount. paperwork done the same day, cost agreed and job sheet/invoice signed by me. I have no intention of paying this money, how dare someone change the amount after I had signed it. I was hopping mad to be honest more like a bunny than a fox! The work was done with the aid of a government grant, I was told it had gone up since I signed up, so maybe they were not getting such a big sub from the government. Not my problem I don't think. Thanks to all who replied anyway, I have now calmed down and off for a glass of vino.
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