Jobs & Education3 mins ago
Re "I've Done a stupid thing" thread.
25 Answers
Having spoken to Trading Standards this morning they advised me to write the Paparazzi Studios a letter asking for the refund. T^his is it:
//I was called by one of your representatives, xxxxxxxxxxxx, on 26th January 2010 and told that I had won a competition for a day at your studios in London. I said to the rep that I do not remember entering such a competition but he insisted that I had done. He told me that I could attend the studio with 2 guests and that I had to book there and then. I asked him if I could call back once I had found 2 guest to go but he said that I had to book it with him there and then. After about 10 minutes on the phone I agreed and gave him my credit card details which he put through and £30 was taken as a deposit. He said it would normally cost a lot more but as I had won the competition he could get it down to £30.
Having spoken to various people about this I have been advised that this is a hard sell tactic and that having not remembered entering a competition, I didn’t in fact do so which is a misrepresentation of the contract. Otherwise known as enticement.
Under the Legislation of Consumer Protection and Distance Selling Regulation of 2000 I would like you to refund the £30 you have taken from my credit card immediately before I consider legal action against you and take up the matter with Trading Standards. I am not interested in your policy of non-refundable cancellations as you have broken the law.
I would also like to ask you never to contact me again after the refund and not to pass my number onto any other company.//
What do you think?
//I was called by one of your representatives, xxxxxxxxxxxx, on 26th January 2010 and told that I had won a competition for a day at your studios in London. I said to the rep that I do not remember entering such a competition but he insisted that I had done. He told me that I could attend the studio with 2 guests and that I had to book there and then. I asked him if I could call back once I had found 2 guest to go but he said that I had to book it with him there and then. After about 10 minutes on the phone I agreed and gave him my credit card details which he put through and £30 was taken as a deposit. He said it would normally cost a lot more but as I had won the competition he could get it down to £30.
Having spoken to various people about this I have been advised that this is a hard sell tactic and that having not remembered entering a competition, I didn’t in fact do so which is a misrepresentation of the contract. Otherwise known as enticement.
Under the Legislation of Consumer Protection and Distance Selling Regulation of 2000 I would like you to refund the £30 you have taken from my credit card immediately before I consider legal action against you and take up the matter with Trading Standards. I am not interested in your policy of non-refundable cancellations as you have broken the law.
I would also like to ask you never to contact me again after the refund and not to pass my number onto any other company.//
What do you think?
Answers
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Oh dear. Do hope you have some joy with this. Keep us posted.
I get calls saying I've won a competition, draw, etc. and I always say...'Really, what and when was that'? So far I have never been asked to part with any money. It's usually time share or something. You might contact your local paper to tell people to be on their guard.
It's a lesson learned. Good luck.
I get calls saying I've won a competition, draw, etc. and I always say...'Really, what and when was that'? So far I have never been asked to part with any money. It's usually time share or something. You might contact your local paper to tell people to be on their guard.
It's a lesson learned. Good luck.
They can only refund to the card it was paid out of. If anyone offers to send a refund by cheque or pay cash it is illegal. We have this problem with a trader who has a stall at dog shows putting through extra payments and then if people notice offering to pay them back. He must have scammed thousands over the past three years but all those scammed think it is a genuine error and haven't reported it. Till now!
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