sky tv

[arrymong]

let me tell you a story
there was an intermittent fault on my sky box and after a week i'd had enough and phoned sky. The chap on the phone talked me through all sorts of solutions but to no avail. He said the best he could do was send out an engineer at an extortionate rate. i said i was not willing to pay (my warranty had expired a month earlier) and asked to be transferred to the cancellation dept. Mysteriously they were able to send out an engineer for next to nothing as i was a "Good customer". A week later the engineer arrived, while i was in work, and after 20 mins he left proclaiming it was all fixed. when i arrived home and sat down to watch the football i discovered that the problem was worse than before. in fact it was unwatchable. i immediately called sky and cancelled my subscription. They now want me to pay a whole month's subscription in lieu of notice. my question is this. Given that i paid my subscription a month in advance and that in the final eight week period i have paid for for 4 weeks but only actually received two weeks of service.Am i being unreasonable in refusing to pay the full amount? and can any of you knowledgeable types out there give me any tips to help my case. I know it's only 50 quid but it's the principle.
thanks in advance

[cathfromsaron]

have you spoken to someone in authority at sky tv and ascertained whether your box can *actually* be repaired?

otherwise you will have a useless box AND a bill for £50!

[lcg]

yes, you are being unreasonable. you have to give them 28 days notice for cancellation of your contract...hence the payment. bite the bullet and switch to virgin instead - better tv, better service and cheaper! yes, you have a fault, but i bet you get nowhere with sky....you will be well shot.