Question Author
knowabit and mazie - yes i have been one for about 15 years and i also have all four services with them.
i dont paticularly want and engineer to come round as last time it was a pain - they didnt turn up, then were late and its also quite hard to get to the place where the box is - its all wedged in with units etc, so if i wondered if i got my own and followed the online instructions i found - then rang them and asked them to turn it on, it may be easier
i too refused to pay the £49 fee - the man said hed mail me when there was a free offer on.