I had John from Windows recently, telling me about all the problems and all the jargon, he told me to turn on my computer, I replied I didn't have one,I thought he was on about my conservatory ;) and by what he told me, I wouldn't have a computer in the house anyway, he became very agitated and said "mrs ducksie, you have wasted a lot of my time" then slammed phone down on me ha, I wouldn't mind but I was asleep when he rang, it was he rang me and woke me :)