Quizzes & Puzzles2 mins ago
Windows 10 Internet Connection Lost/disabled
23 Answers
I have notebook running W10 (not an upgrade).
Access to the internet (via my wireless hub) is lost. I have no networks visble when I try to connect to the internet (I usually have half a dozen -my own and the neighbours); when I look at "Network and Internet" WiFi is shown as "Off" and changing it to on makes no difference (it simply reverts to "off" again" when I close the window.
I've looked on help sites and it seems there is a problem like this following an upgrade but my machine had W10 from new.
Any ideas?
TIA
Access to the internet (via my wireless hub) is lost. I have no networks visble when I try to connect to the internet (I usually have half a dozen -my own and the neighbours); when I look at "Network and Internet" WiFi is shown as "Off" and changing it to on makes no difference (it simply reverts to "off" again" when I close the window.
I've looked on help sites and it seems there is a problem like this following an upgrade but my machine had W10 from new.
Any ideas?
TIA
Answers
Try reinstalling the wireless driver: Download this file to any convenient location on your hard drive: http://dlcdn et.asus.com/ pub/ASUS/Eee Book/Drivers _for_Win10/W LAN/WLAN_Qua lcomm_Win10_ 64_VER110010 212.zip Double-click on it to run it. Depending upon the zip format it might automaticall y run the driver installation file or you might be...
21:46 Thu 22nd Sep 2016
Thanks for the help, hc.
Looked at "Qualcomm Atheros QCA9377 Wireless Network Adapter":
"This device is working properly.
When I go to
"Network & Sharing Centre" then
"Set up a new connection" then
"Connect to the Internet"
I get "Windows did not detect any networking hardware"
Using "Troubleshooter" to cure internet connections problems:
"Troubleshooting couldn't identify the problem"
Ditto "Troubleshooting Network Adapter"
Looked at "Qualcomm Atheros QCA9377 Wireless Network Adapter":
"This device is working properly.
When I go to
"Network & Sharing Centre" then
"Set up a new connection" then
"Connect to the Internet"
I get "Windows did not detect any networking hardware"
Using "Troubleshooter" to cure internet connections problems:
"Troubleshooting couldn't identify the problem"
Ditto "Troubleshooting Network Adapter"
Thanks, hc. What is it I am updating or uninstalling/reinstalling? Is it the "Qualcomm Atheros QCA9377 Wireless Network Adapter" thingy?
Of course the difficulty I have is that if this updating or uninstal/reinstal requires a network connection, I ain't got one !!!!!
When I look at that device the options to Update or Uninstal are greyed out.
Of course the difficulty I have is that if this updating or uninstal/reinstal requires a network connection, I ain't got one !!!!!
When I look at that device the options to Update or Uninstal are greyed out.
Try resetting the TCP/IP stack:
Press the Windows key and X together.
Click on 'Command Prompt (Admin)'
When the box opens, type this line:
netsh int ip reset
Press Enter.
When you're told that you need to restart your computer, do so.
If that doesn't work, try resetting the winsock. That's exactly the same as above but the line to type in the box is this one:
netsh winsock reset
Press the Windows key and X together.
Click on 'Command Prompt (Admin)'
When the box opens, type this line:
netsh int ip reset
Press Enter.
When you're told that you need to restart your computer, do so.
If that doesn't work, try resetting the winsock. That's exactly the same as above but the line to type in the box is this one:
netsh winsock reset
Hi Chris,
Thanks for your contribution.
No luck with either I'm afraid.
I think a Windows (so-called) update was performed overnight and it seems to have disabled my WiFi "adapter" or whatever it's called. WiFi seems to be disabled and whatever I try I'm unable to enable it. I'm a bit pee'd off because the machine is only about four months old. On my old machine (the one I'm using to make these posts) I disabled Windows updates becauase I've had problems like this before, but I forgot to do the same on the new machine.
Thanks for your contribution.
No luck with either I'm afraid.
I think a Windows (so-called) update was performed overnight and it seems to have disabled my WiFi "adapter" or whatever it's called. WiFi seems to be disabled and whatever I try I'm unable to enable it. I'm a bit pee'd off because the machine is only about four months old. On my old machine (the one I'm using to make these posts) I disabled Windows updates becauase I've had problems like this before, but I forgot to do the same on the new machine.
-- answer removed --
Try reinstalling the wireless driver:
Download this file to any convenient location on your hard drive:
http:// dlcdnet .asus.c om/pub/ ASUS/Ee eBook/D rivers_ for_Win 10/WLAN /WLAN_Q ualcomm _Win10_ 64_VER1 1001021 2.zip
Double-click on it to run it. Depending upon the zip format it might automatically run the driver installation file or you might be taken to a new window where you have to again double-click on the (now unzipped) installation file.
Once the file has been run, restart your laptop.
Download this file to any convenient location on your hard drive:
http://
Double-click on it to run it. Depending upon the zip format it might automatically run the driver installation file or you might be taken to a new window where you have to again double-click on the (now unzipped) installation file.
Once the file has been run, restart your laptop.
-- answer removed --
I'm glad that you're thinking straight tonight, Fender62!
I should, of course, have allowed for the fact that NJ can't download the file directly to his laptop! I assume though that he must have access to another computer, otherwise he couldn't have asked his question ;-)
Thanks for your help. (I'll put my own stupidity down to an absence of alcohol tonight!)
I should, of course, have allowed for the fact that NJ can't download the file directly to his laptop! I assume though that he must have access to another computer, otherwise he couldn't have asked his question ;-)
Thanks for your help. (I'll put my own stupidity down to an absence of alcohol tonight!)