Bluetooth Peripheral Device Driver

[kloofnek]

I find that I can no longer transfer from my mobile to pc via bluetooth,although.managed to add my mobile to the PC.It is saying I have no driver for the Bluetooth Peripheral Device.
Any help out there please

[Buenchico]

Make & model of phone? (We'll probably need that to point you to the correct download).

Version of Windows? (it might make a difference, although the problem is particularly common with Windows 7).

[kloofnek]

HP Pavilion dv6 Notebook PC [laptop]Windows 7
Moto G5 [phone]


Thanks

[Buenchico]

I'm going around in circles trying to find the driver you need. The Motorola website says to go to Broadcom website (because they actually make the Bluetooth hardware in your phone) but that says that they no longer make drivers available on their own website, and to consult the site of the phone manufacturer!

Grrrr!

Try this:
Click Start
Select Control Panel
Click Device Manager
Click Network Adapters
Click on the 'Bluetooth' reference
Click on Update Driver
(If there's more than one Bluetooth reference, update the driver for both)
Once the update has been completed, restart your computer and see if you've got Bluetooth back again.

[kloofnek]

Buenchico,Sorry did not get back to you sooner,been away for a couple of days,will try what you suggest,I have tried every way possible ....like you say "going round in circles"
Thank You