What I wonder is if the guy in the hat (and often in a look-at-me leather apron) who wanders about chatting to the repairers and glad-handing the visitors as if he's the proprietor, actually does any work!
My understanding of the format of this type of show is that the 'talent' (the restorers) will receive payment from the production company (Ricochet Limited) for their participation but without items to restore there would be no content for the show, therefore the public are invited to apply for their possessions to be filmed being restored at no charge to them. Interesting items are then selected.
Once the series has been produced the BBC then pays a flat fee to Ricochet for the rights to broadcast it.
No different to the Antiques Roadshow where people get their items valued free of charge.
The Repair Shop doesn't exist, it is just a set for the tv series although the people and their items are genuine, as are all the experts.
The foreman of the show, Jay Blades, is an expert in his own right and an all round good egg, doing a lot of work with disadvantaged young adults.
http://jayand.co
From the 'You Say' comments in the Culture section of today's Sunday Times:
"Wonderful to see skilled and talented people bring treasured objects back to life. What does the big bloke in the cap and leather apron do? Perhaps he makes the tea."
Jay Blades is a talented furniture restorer and as someone else said does a lot of stuff with young people. He’s one of my favourites on the show along with Stephen ( also very gifted). I think he did more on the practical side in previous shows but I feel he pulls everything together and like his personality