Creating Mobile App

[fai9al92]

I am planning to create a mobile app for delivery. The app will allow any driver/s to register and start using the app whilst user can search for driver/s to deliver their goods and services. Now the real question is that how will i be able to ensure the safety of the user. i.e. the quality of the driver , since he can register thru an app and start delivering for example if the driver has past criminal records, invalid license .. not stealing the products from user to be delivered I need an advise on how to overcome this situation to ensure users safety. Can anyone help?

[Old_Geezer]

Is it to do with the app who gets a job as delivery bod ?
Isn't the app simply a tool which can be used or abused ?

[Buenchico]

Fairly obviously, you need to get the drivers to upload relevant documentation to your service before they can become fully-registered with it. (i.e. you need a TWO-STAGE registration process, where the first stage is get their names into your system, with the second stage being where they provide you with relevant documentation).

If you're in the UK you can require them to scan their driving licence and also to get them to share the information about any points on their licence via this link:
https://www.gov.uk/view-driving-licence

Again, if you're in the UK, you can't find out about any 'spent' convictions that a driver might have. (Only people working with children or vulnerable adults, or within the criminal justice system, etc can be required to reveal all of their criminal convictions. Everyone else has the right to have 'spent' convictions ignored). However you can require them to undergo a DBS check at 'basic' level (which only shows unspent convictions) and then to upload the resulting document to your business.
https://www.gov.uk/request-copy-criminal-record

You'll need to take great care with the way that you word your contract with drivers. It seems clear from your post that you intend them to be self-employed (or working for their own companies, as appropriate), rather than employees of your business. That's exactly what Uber intended when they offered their services to UK private hire taxi drivers though and that didn't prevent the courts ruling that the drivers are employees of Uber and thus entitled to sick pay, holiday pay, etc.

Proceed with caution!