Help In English Please

[fatema]

Hello everyone! I need a little help in English. we use a CRM (leads management system "HubSpot") at the office and some of our team members were facing difficulties because they were working on multiple products/services and they were confused that which lead belongs to which service/product. so we have set up few codes for them, all those codes will appear with a lead name so our team will guess from code that this lead belongs to which product. I have to send them a formal email where I will tell them about this. Can someone tell me that this is correct or not? Thank you in advance.

Hello everyone!
Since many of our team members are working on multiple services and they were facing difficulties that the leads I have assigned them to belong to which service, So we tried to make things easier for you and we have set up few codes against our services so from that code you can see that the lead I have assigned you belongs to which service. For example:
if you see SMM with any lead name.. so it means this lead belongs to Social Media Marketing.

Let me know we need more information. and kindly acknowledge this email.
Regards,
ABC

[Old_Geezer]

Looks fine to me. (Although you'll need to send out a list of codes too, not just an example.)

Maybe I'd consider replacing the, "difficulties that the leads I have assigned them to belong to which service", with, "difficulties matching the lead I assigned to the correct service"

And one doesn't capitalise after a comma. Did you mean to put a full stop ?

Leave out the "so" in "so it means".

[Jackdaw33]

Hello everyone! I need a little help in English. we use a CRM (leads management system "HubSpot") at the office and some of our team members were facing difficulties because they were working on multiple products/services and they were confused about which lead belongs to which service/product. so we have set up a few codes for them, all those codes will appear with a lead name so our team will guess from the code that this lead belongs to which product. I have to send them a formal email where I will tell them about this. Can someone tell me that this is correct or not? Thank you in advance.

Hello everyone!
Since many of our team members are working on multiple services and they were facing difficulties in knowing which leads I have assigned to them belong to which service, we tried to make things easier for you and we have set up a few codes against our services so from that code you can see that the lead I have assigned to you belongs to which service. For example:
if you see SMM with any lead name.. so it means this lead belongs to Social Media Marketing.
Let me know if we need more information. and kindly acknowledge this email.
Regards,
ABC

[Peter Pedant]

hi fatema
how are you
nice to see you posting again.

[woofgang]

Hi fatema, I am not quite sure I have understood what you are saying? Are you setting up codes for each project/service or codes for the leads? Anyway here's what I think you mean....
Hello everyone!
I have been told that those people who are working on multiple projects or services are having problems knowing which lead or department is linked to which project or service. In order to help wth this, each lead/department will now have a code and that same code will be added to the projects and services for which they are responsible. For instance all projects relating to Social Media marketing will now be tagged with "SSM"
When this new process is ready to go live, I will be sending around a full list of the new codes.
Please do contact me if you have questions or need more information.
Please acknowledge that you have received this email
Regards
ABC

[allenlondon]

Just to emphasise that you should watch out for the ‘so’.

Its misuse as a non-meaning filler word is creeping into all levels of English, but will still mark you out as a careless user.

For example: so don’t do it (where you could use ‘therefore’ instead) is okay. So I come from London (where ‘so’ is totally redundant) is careless English.

Good luck.

[woofgang]

allen, that's your opinion....

[fatema]

Thank you everyone for the correction. You guys are always so helpful.

@Peter Pedant. I'm fine thank you. How are you? It's nice to see that people notice my absence here :)