Address Book Lost

[Khandro]

I have been locked out of my main email account 'for my security' I can't prove my identity to get it re-instated because the provider wants me to do it by either a mobile phone number which I ceased to use years ago, or by the very email which they (Telekom) have locked me out of!! - never believe in the myth that the Germans are efficient.

One of the myriad of problems this has produced is that my address book of email contacts can only be accessed by opening the email account. 

Is it possible to see that address book, - which must be somewhere on my computer  - without opening the Telekom email account please?

 

[barry1010]

As far as I know the address book is stored online, not on your pc.

This is so you can log in and use your email from any device or computer anywhere.  

[Khandro]

barry; Do you think it would be accessible by bypassing Telekom - probably not, or it would be a route for others to get to you address book I guess? - maddening situation!

They have an online 'contact' page, where in theory, you can write to them, I have written 4 times over a fortnight and had no reply whatsoever. 

Everything is now being run by robots, there are no humans involved anymore.

Though there are good robots and bad ones; yesterday I changed my email address for Amazon - a superb site as you will know - it was a smooth simple operation,  that has been the reason for their success, but then they are of course an American company. 

[barry1010]

Do you get other services from Telekom that you pay for? Phone, internet?

[Khandro]

No only emails: t-online which is a subsidiary of Telekom.

I'd like to be rid of them and I'm using gmail now and slowly extracating myself, but there are those address's 😪

[barry1010]

You can download your GMail address book, I do it  regularly to make sure my copy is up to date.

https://nethunt.com/blog/how-to-export-contacts-from-gmail-the-simplest-guide-on-the-internet/

I'm sure you've given GMail your current phone number, make sure you update the details when necessary.  I have also given GMail a back up email address.   Necessary to prove who I am if I'm hacked.

[Buenchico]

My email address book automatically syncs to the 'Contacts' folder on my mobile phone.  (e.g. if I add Fred Bloggs to my GMX mail address book on my laptop, he'll automatically be listed in 'Contacts' on my phone).  So have you tried looking on your phone?

[Canary42]

You're lucky with Amazon - no response from my complaint although submitted twice.

[Khandro]

Chris; I don't have smart phone, just a stone-age simple one, (I do have a lap top though) so the contacts on my phone are phone numbers only.

Interesting point though (?) Where exactly is one's email address book stored?

 

[barry1010]

Your email contacts are stored on Telekom's servers