TalkTalk

[keithlbw]

Have any other ABers had any problems with TalkTalk,either phone or broadband or both.
I switched over to them about 4 months ago -- now wish I hadn't. Trying to get in touch with them over a billing problem or anything else is nigh on impossible. I recently switched my phone from them but couldn't switch broadband because of contract,they are now saying I have to pay an extra �12 for my broadband for line rental ( I now pay line rental to my new phone company) 2 1/2 hours on the phone today trying to speak to someone about it.
If you are considering going over to talktalk----DONT DO IT.

[dzug]

Been with them for 18 months phone only with zero problems.

[rtlk]

Brother inlaw has broadband with them but can't use his phone when on the internet..Waste of money or what ??

[keithlbw]

Should have mentioned I also get problems like --page not found -server not found etc ,and as you say ZebUK mostly in the evenings.

Might just bite the bullet and pay about �70 to get out of the 12 month contract.

By the way , the free broadband that TalkTalk offer is not available to everyone. You have to be on one of their exchanges.Its an 18 month contract and you have to pay �29-99 connection charge even if you are already a TalkTalk customer of phone and broadband.When I asked why this charge was made I got the very technical reply of ---because it is.
Maybe an ABer might enlighten me.

Thanks guys + girls.