"There were some crazy, mad deeply religious people who flew a big plane into a building our loved ones worked in. They hoped to kill as many as possible.............and on that day, there were many, many dreadful ways to die. So let's just hope that our loved one burnt/bled to death, got smothered/suffocated, was crushed/blown to pieces, rather than made one last brave decision and jumped...................... For that would have been unforgiveable as it is against the tenets of our religion, which, naturally is not in the least bit crazy or mad."