spangle, i totally agree with you!!
i subscribed to their service and pay a tenner a month thinking that i will now get more viewing time and choice from the channels that had restricted viewing times etc, but you dont do you?!!
and whats all that about them downloading programmes over night to you??!! what a complete waste of time that is!!
i delete 99% of what they send over as theyre of no interest to me attall.
i was so disappointed and disgruntled that i rang them up.
they didnt say much really, but said that i should put my feelings into writing and send it off to their head office (post not email) and said if enough people complained they might do something about it.
so yes, i agree, its a complete rip off! :o(
:o)