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hi meglet, thanks very much for the sponsorship.
And yes I am, its still going through the Financial Ombudsman waiting a resolve with them. The Halifax did make me a compensation offer of just �50 which I turned down, they sent me an apology letter admitting liability and blame, so thought I could go further with it and therefore continuing with the Fin Omb. Still pending outcome which apparantly could take some time, but I'm willing to persue it and bide my time.