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That's brilliant, thank you all so much. I feel a bit of an idiot questioning whether or not to report it and asking this question now!
Ethel, I thought exactly that myself. I just put it down to the lady working at the bank knowing more about how it works better than I do. Clearly not, but I am grateful she's pointed it out.
Whickerman, I'm just so glad that my nan is still with it enough to not let anyone take advantage of her in the same way. P has one son who she hasn't heard from since the day he moved out at age 18 (he'll be in his 40s now). On Friday I told her to only draw out what she really needed to just get by on and whenever she needed more, I insisted that I would take her down again, but sadly it doesn't seem like she remembers Friday at all. :(
China, hey, sweets! She has a social worker of some sort (I think!) and my nan has phoned her previously, but nothing has happened. These women live next door to her and they charge her �50 per week to take her a meal round in the evening. She eats like a bird and I doubt if she eats �50 worth of food per month, let alone in seven meals per week.
Thank you for your post, Jenna. I'm going to report it to the Police and to the bank, but I won't mention which particular lady it was that told me.
Thanks again, all of you. I really, really appreciate it.