Digital Switchover

[SwerBan]

I have been digitally "switched over" this week! Now I cannot receive any channel in a consistent manner. To whom do I complain?

[Postdog]

PMSL!

[Buenchico]

Did you do the necessary retune?

If you did, then (if you were already getting good digital reception) the problem might be related to too strong a signal (especially if you're close to a transmitter). Remove any signal amplifiers you might have. Then try an attenuator:
http://www.maplin.co.uk/aerial-attenuators-965

Chris

[SwerBan]

Buenchico, Yes! I've retuned on a daily basis!

Postdog, Laugh!

[Tizzi24]

When we were switched, there was a helpline to ring if you had trouble.

[SwerBan]

Tizzi24, That's the first thing I tried. Just received a young Scottish girl on the phone saying it was nothing to do with her! Grrrrrrrrrrrrrr!!!!!

[Postdog]

Well let's see.....

The digital switchover is a national thing, been going on for ages, and all without hassles. The only hassle is for the viewer to make sure they have the right equipment and means to recieve. So, considering millions are affected by this, you want to complain about it just because you can't recieve? It's not rocket science to know that the reason you are having problems is probably down to you in some way, not anyone else, and not because of the switchover.

[Tizzi24]

The helpline no. is 08456 50 50 50. 8am-9pm mon-fri and sat all day.

[ChuckFickens]

The simple answer is you complain to whomever is responsible for the aerial your TV is connected to.

[craft1948]

It's us soon and for some reason I just know I'll have problems :-(

[hc4361]

This cannot be real.
In case it, do you have a freeview receiver either built in to the tv or in the form of a digibox?
If so, is your aerial adequate?

Do you have a tv?

[SwerBan]

hc4361 - Oh, I forgot! I don't have a TV!

Postdog! It's about time your learnt how to spell "receive". It's not "Rocket Science"!

Oh! Well! thought I might get some help here, but obviously not! (Thanks for the genuine replies).

[hc4361]

SwerBan, apologies but you haven't given much information and there has been non stop information about the digital switchover for at least two years.

Perhaps you'd like to tell exactly what your problem is, what equipment you have and what you have tried so far.

[Buenchico]

Just to add to my previous post:
Digital transmitters were operating on reduced power prior to the changeover, in order to avoid interference to the analogue service. The switchover means that the digital transmitters are now using full power. Problems with the tuner circuits of TV sets being 'swamped' by high power signals are far from uncommon and, given that nothing else has really changed (unless, for example, your aerial has been knocked out of alignment by strong winds) that would seem to be by far the most likely cause of your problem.

[Postdog]

sorry, too busy watching TV....

Anyone else would have actually said how they were tring to get it, equipment etc. You came across there like disgusted of Tunbridge Wells, and it did make me laugh.

[MrIncredible]

Our area has been switched over to digital using the Stockland Hill transmitter, unfortunately we can't receive any channels ! If we go onto the website and use there post code checker it says that "Unfortunately, it is unlikely that you will be able to receive the Freeview channels"
So at the moment we rely on our tv signal to come through a cable via virginmedia, We have one tv with built in freeview and two set top boxes both unable to use! ah well I was never one to watch tv in bed!

[Maydup]

What region are you in Swerban?

[Buenchico]

SwerBan:
Me again!

My previous posts assumed that you were ALREADY getting good digital reception. If you've NEVER had good reception then the signal almost certainly needs boosting, rather than attenuating. A simple signal booster (£9 in Asda) may well fix such a problem. (If not, you'll need to get a new aerial).

Chris