Don�t you know this entire show is based on fantasy? That woman being 47 is about as fantasy based as is Ruth Watson being a qualified hotel inspector. I don�t wish such a comment to sound rude. However, every time I hear her on television, I feel my teeth grind.
It�s sad that �some� of the advice she offers is sound basic principles of property and guest management. But take her �Sunday Sport mouth� combined with her perceived knowledge of all things hospitality management related, and the show becomes nothing but time-filling fodder.
I once looked at her own hotel�s websites. I thought it unfortunate that her personality came through on it as well. It was some time ago, but as I recall, the printed message was �we like customers.� But I have to accept that this is no different than her professionalism in describing fairy lights, stuffed bears, and other such inconsequential things.
It may be that the poor woman who was listed as 47 may very well have been, but aged a decade or two after having to deal with Ruth.