How Can We Reduce The Amount Of Traffic...
Motoring0 min ago
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The 'reminder' and 'summons' proceedures are automatically generatd by computer. Your Council probably operates a 'three strikes and you're summonsed' approach - but you can avoid that if you advise them of intention to pay, and stick to it.
Second -
You need to ring them up and chat about any discount you may be entitled to - don't worry about being a late payer - this is bearocracy - the people on the end of the phone couldn't care less if you pay on time, late, or never - it's not their money!
Definately ring them up. I was paying mine monthly by transerring the funds via internet banking. I was paying on the 25th of every month (pay day) without fail and started on the 25th April this year.
I had a couple of reminders for late payments, which included that phrase 'if you have paid within the last seven days, please ignore this reminder'. I always HAD paid in the last 7 days so ignored. The third one that came in September was a demand for full payment/withdrawal of the monthly payment option.
I phoned and advised that I paid without fail every month on the 25th. They said that because the 25th April payment was due 1st April but wasn't received until beginning of May, effectivly I was always a month in arrears, hence the reminders. They wanted me to pay double to catch up, I couldn't afford it. They offered me the option to pay monthly by direct debit, rather than me making a manual transfer. I accepted their offer and when asked what date of the month I would like the direct debit, was told that the 25th was fine. They said that if I signed the form quick and sent it back, it would go out the next month (25 Oct). I did but when I received the letter confirming the set up of the DD, it is to start from the 25 Nov!!
So despite the final demand received in September, I have had a month off payment and I am no longer in arrears! All that is happened is that my last 3 payments are for �10 more than usual. How does that work then???
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