Body & Soul1 min ago
Return of deposit
3 Answers
If a trader who has no terms & conditions puts on a special offer - a customer books a time & date and pays a deposit - but, on the day the services were to take place, the trader has a car accident - and the weather also prevents the services taking place on that date.
The trader offers an alternative date - but the customer has changed their mind (partly because their circumstances have changed) and asks for the desposit back.
Legally - can the trader keep the deposit?
Commercially - ought the trader to return the deposit?
Thanks!
The trader offers an alternative date - but the customer has changed their mind (partly because their circumstances have changed) and asks for the desposit back.
Legally - can the trader keep the deposit?
Commercially - ought the trader to return the deposit?
Thanks!
Answers
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