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Reliable Courier Company
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I like alot of people sell the odd item on ebay. I don't make much, just small things. Some of the items weigh over 2kg and its not viable to send them by parcelforce as their fees are high. People won't buy stuff obviously if the postal fees are high, and buyer collect limits you to the onlyl local buyers. Therefore I used Hermes firstly who proved unreliable (didn't pick up on 3 occasions) and more recently I post parcels, who have now let me down by not picking up yesterday. The result being I had to post the parcel by parcelforce at double the cost I advertised for postage, which I have incurred but I didn't want to let the buyer down as I had promised it would be there in a couple of days. As I only got £5 for my item, the postage has wiped out this sale and left me with a loss of £1.60!! 'I post parcels' promises next day delivery. Their nearest depot is 50 miles from me, so dropping it off at the depot isn't an option. They also don't have any phone contact, and haven't replied to 2 emails with an explanation as to why they didn't pick up or if I will get my money back. Does anyone know a reliable alternative to Royal mail/Parcelforce or I will have to give up selling the few iems I do
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Collect+ might be of interest to you. I sent a massive parcel with them (from Suffolk to Sheffield) just before Christmas, with no problems. Parcelforce would have charged me £16.40 to deliver that parcel. Collect+ charged £8.29.
To use their service you simply pay for your parcel label online, print it out, attach it to your package and drop it off at your nearest collection point (which, for me, is a local Co-op shop). I've entered several friend's postcodes (all across the country) into the Collect+ website and everyone of them seems to be within about a 5 minute walk of a collection point, so there's very good chance that you'll be near to one too.
The online tracking system is a lot better than Royal Mail's (which usually tells you little more than 'it's somewhere in the system'). You can see exactly when the package was accepted at the collection point, when it was collected from there, when it was processed at the local sorting depot (and again at the central processing point), when it was put onto the van in the delivery area and when it was delivered to the recipient.
I'll certainly use Collect+ again:
http://
To use their service you simply pay for your parcel label online, print it out, attach it to your package and drop it off at your nearest collection point (which, for me, is a local Co-op shop). I've entered several friend's postcodes (all across the country) into the Collect+ website and everyone of them seems to be within about a 5 minute walk of a collection point, so there's very good chance that you'll be near to one too.
The online tracking system is a lot better than Royal Mail's (which usually tells you little more than 'it's somewhere in the system'). You can see exactly when the package was accepted at the collection point, when it was collected from there, when it was processed at the local sorting depot (and again at the central processing point), when it was put onto the van in the delivery area and when it was delivered to the recipient.
I'll certainly use Collect+ again:
http://
With collectplus you can have the parcel delivered to a collectplus drop off point near the buyers home. This has several advantages, it is cheaper, the shop are all open early till late 7 days a week, the buyer does not have to be at home. They get an email when the item is ready to collect, they just have to provide ID to pick it up.
Here's DPD's web page http://
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