Bt Sports-Which I Have Just Cancelled. Today They Have Just Raised My Monthly Subscription From £27.99 To £35.25

gollob | 18:44 Mon 05th Feb 2018 | Motoring

12 Answers

so I cancelled . My contract is up in April . So if I carry on then it will cost me another £70.50 plus a cancellation fee .They took £35.25 out of my bank today and I can no longer receive BT Sports programmes . They are crooks. What did I pay £35.25 today for

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bednobs

you are asking the wrong people

fiction-factory

You could always try renegotiating although maybe it's too late for that now. I'm not sure how the contract could have allowed such increases without notice and within the contract period- seems an odd situation

hc4361

When did you cancel? Did you pay the early termination fee?

fiction-factory

Was the original price some sort temporary introductory price

gollob

Question Author

these are my subscription costs
1917
May nil
June nil
july nil
aug 27.99
sept 27.99
oct 27.99
nov 27.99
dec 27.99
dec 20.54
jan 27.99
feb 35.25

fiction-factory

Were you their first customer in 1917?
I'm not sure why there was a fall in Dec.
How much notice did you get of the increase and was there an option to reject it and terminate at renewal?

douglas9401

You seem to have had over a century of sport for not that much money, seems like a good deal. :-)

margarettom

If you had waited until your contract was finished, you would not have had to pay a cancellation fee. That is for cancelling early. Why didn't you ask them why they had increased your payment during a contract, which seems wrong to me. If you had discussed the issue instead of just cancelling, you might have been able to reach some agreement. I fear it's too late now. The reason you have still been charged is probably because a cancellation is not usually instantaneous I'm afraid.