Quizzes & Puzzles3 mins ago
Advice For A Very Stupid Person Lol
14 Answers
Ok I have an online shop, a FB shop, I’ve had it for about 8 months and it’s going very well. I have one regular customer who I think is on benefits, as she asks for things to be delivered on specific days. In fact,thinking about it, I’m 99% sure she’s told me that herself. Anyway, about two weeks ago,over the course of several days she ordered about £100 worth of stuff for her grandaughter. Which I then ordered and paid for. Delivery is today. I message her as usual last night and get a very bizarre reply saying it’s the daughter, Mum is in hospital dying, listing a million complaints, and that they can’t pay for the order as need money for hospital visits. Well I sound callous but I just don’t believe it. Every message listed a different complaint. I can try and return the goods. But my question is that I need to be a bit tougher in future so what would be an appropriate post on my page re payment? Without offending anyone. 90% of customers pay cash on delivery, some by BACS or PayPal, which I’m steering everyone to.
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For more on marking an answer as the "Best Answer", please visit our FAQ.Probably better to focus upon the one customer rather than take a "scattergun" approach and risjkalienating the majority/all your other customers.
At the end of the day, if this is the first an only time this has happened and it is a genuine circumstance, you may have to simply write this off as an "occupational hazard."
At the end of the day, if this is the first an only time this has happened and it is a genuine circumstance, you may have to simply write this off as an "occupational hazard."
I would only sell if they pay when they order. Use BACS or Paypal only. Paypal has the money back guarantee that applies to all sales not just eBay. To honest I have never heard of someone operating the way you say you do. Ordering & paying for items yourself and then selling them on, and expecting them to pay on delivery. How do you deliver? Your post sounds as if you deliver items yourself?
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