what if you feel ripped off by a car dealer

[daviton]

hi there i bought a car on finance and was originally buying a w reg saxo vts for �5500 but before anything was signed i saw an r reg vauxhall tigra for �3500 so i asked the garage if i could change my mind and have the tigra he said sure and that my payments would be cheaper too he then said he would have to charge me �5500 for the tigra because thats what the finacne company had given me as credit so it was �5500 for the tigra + �3200 for the intrest �8700 in all i had never got a car on finance before so followed what the dealer said i have since spoken to some car dealers and they said an r reg tigra in 2003 was only worth �3200-�3500 so i think the garage added an extra �2000 on top would i have any recourse on this matter and if so who would i contact regarding this thanks in advance...

[Oneeyedvic]

No, if you simply change your mind or find a cheeaper model elsewhere then you have no rights to return the goods.

[AliFlump]

I disagree, Daviton has stated that the marked price for the Tigra was �3500 yet he was charged �5000 for it plus interest. I think the dealer was wrong for saying it will cost you more just because the finance had come through

If you had not signed for the �5000 finance before you saw the Tigra he is definatly in the wrong

You just have to prove that the Tigra was cheaper and that you had not signed the document yet. Call your local Citizens advice they will help

[stanleyman]

He can only charge you the marked price, sounds like an unfair contract, go to the small claims court. You also have a cooling off period to change your mind if on finance so do something quickly if still in time.

[erimus1]

I'm afraid Oneeyedvic that you are incorrect. When you take out HP, it is on the partticular vehicle, and is secured on it. If a finance agreement has been made on the other vehicle, the original finance will have been paid off (with a small redemption penalty) and the new agreement will come into effect - I cannot understand how the finance company would not have know that the value of the Tigra was overpriced though - smells of rotten apples to me.

Also think that the interest is stupidly high. I would get all the paperwork together, in addition to a fair valuation of the vehicle and take it to your solicitors before you go to court as I would think that there is some form of missrepresentation or fraud occuring.

[Oneeyedvic]

To be honest, after rereading the question, it doesn't make sense. Are the monthly payments cheaper on the new vehicle? If so, then he hasn't charged you the same rate.

Is it a Hire Purchase or a Loan agreement?

When did you sign the agreement - if it was after you agreed a price on the Tigra, then somehow I doubt you will get the money back. The car dealer could even say that he paid you �2000 back, and you wanted the loan.

If you hadn't signed the agreement, why did you agree to sign the deal with the Tigra costing �5500 (knowing full well that it was �2000 over price?)

All sounds very fishy to me.

[kjn2]

�3200.00 Interest on �5500.00 needs looking into surely , ?????? The bottom line here is you have a car worth �3500.00 for which you are paying �8700.00 questions have to be asked.