Hi Kluddingto, The way I would go about this get your Cars Details, VIN No, Reg, contact your local dealer for the information off their data for her car, The key from the dealer will I should assume cost you a �100 + then find a local car spares shop with the info & see what the can do, other than that If you can contact the last owner to see if they can give you any info, Also check your car's Instruction Manuals there might be your car keys info in there, last If someone can remove the Key barrel on the rear Hatch door the key no should be on the barrel, its not a big job but far cheaper doing that than getting pug to sort it you can then try again a car spares shop with the Info.