Quizzes & Puzzles6 mins ago
Broken Jag Part 3
So the end result is that Jag. Are saying that they wont cover the work (a new engine) under warranty ergo I pay. But what gets me is that they did the steering and the converters under warranty, and the car had been serviced that so surely it was covered! Well apparently not. What they're saying now is that the oil in the engine up to the point of the 24k service would have caused it damage and therefore they wont be held liable.
As I pointed out. The engine was maintained by myself, oil levels, tyre etc were all checked regularly, and in the case of oil, topped up when needed. As per manufacturers specifications and using the recommended type. Even the replacement tyre were the same make, a tad more expensive but better safe than sorry..
On a final note. If the car didn't have any oil in, or the oil in there was of a poor quality etc, surely they would have informed me (never to miss the chance to make a few pounds) or they would have either noted it on the paperwork, which I have and they've ticked everything as checked and all ok.
Moreso. If the inspector/service mechanic suspected that any damage would, or could have happened then they should have raised that too. But nothing.
I guess the questions I need to ask is this:
1 � Has anyone heard of this so called oil damage?
2 � What of the last service. Should the warranty start again after it was serviced?
3 � Can they pick and choose what works they do under warranty? As mentioned they had done works on the car only ten days before it exploded.
Any assistance would be appreciated.
Tony
As I pointed out. The engine was maintained by myself, oil levels, tyre etc were all checked regularly, and in the case of oil, topped up when needed. As per manufacturers specifications and using the recommended type. Even the replacement tyre were the same make, a tad more expensive but better safe than sorry..
On a final note. If the car didn't have any oil in, or the oil in there was of a poor quality etc, surely they would have informed me (never to miss the chance to make a few pounds) or they would have either noted it on the paperwork, which I have and they've ticked everything as checked and all ok.
Moreso. If the inspector/service mechanic suspected that any damage would, or could have happened then they should have raised that too. But nothing.
I guess the questions I need to ask is this:
1 � Has anyone heard of this so called oil damage?
2 � What of the last service. Should the warranty start again after it was serviced?
3 � Can they pick and choose what works they do under warranty? As mentioned they had done works on the car only ten days before it exploded.
Any assistance would be appreciated.
Tony
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.tony it sounds as though the jag main stealers ( oops mean't to say dealers ) are trying to weedle out of replacing your damaged engine. you could have lost oil from the engine due to bad workman ship by the technician who changed your oil at the last service ( forgot to tighten the sump plug , oil filter or even used the wrong oil ).
before the engine exploded did any of the warning lights come on low oil pressure or low oil level ext.?.
i think personally that you should speak to jaguar themselves and any of the main stealers.
before the engine exploded did any of the warning lights come on low oil pressure or low oil level ext.?.
i think personally that you should speak to jaguar themselves and any of the main stealers.