Who pays to get a broken down car under warranty back to the garage of purchase

[ath007]

My car has broken down and is within its 3 month warranty.
It is the clutch which is covered under the said warranty.
The vehicle is parked up 20 miles away from the garage where it was purchased.

Who foots the bill to get the vehicle back to the garage. Should they recover it gratis?

[Toureman]

Read the warranty terms, on a three month one I should think you only get your car repaired not towed.

[yogi-bear]

Are you with Breakdown service that can transport your car to the garage, ath?......or ring them and ask for it to be picked up by a reputable local breakdown service, if you dont know one.

I dont think it would be down to them to get the car to the garage, but a certain amount of discretion may be used by the company for goodwill to you as a customer, so i would ring 'em and ask them. Maybe you arrange it...they will look at footing all/some of the bill..........good luck. :0)

[R1Geezer]

The warrnty will state what is covered. The garage just purchase the warranty from a company it is not their responsibility legally.

[TWR]

The way I would look at this AthOO7, if they clutch had not gone you would not have needed towing, so it's up to the garage to foot the bill as they should have checked the car throughout before it was sold, including checking how much was left on the clutch.

[ummmm]

My cam belt snapped when I was driving. Because the car only had 18,000 on the clock it was still under warranty. I had to pay for the tow though. They had to pay for a new engine...

[Mobius1]

TWR - Although morally I think your viewpoint correct, I doubt the garage would see it that way, it will depend on the conditions of the warranty. The car being 20 miles from the garage could easily be considered a factor which is outside the garage's reasonable and foreseeable control and might not be covered as a result. If ath007 had, for example, managed to get to France before the clutch went, would you still expect them to tow it?

Also, considering it's only a 3 month warranty, I wouldn't have reasonably expected the garage's checks to be amazingly thorough. 3 months is not a very long time for a car to have to not break down, so it's not as though they're going to go over it with a fine-toothed comb.

[TWR]

With respect to your answer Mobius, past times & friends experiences have put me in that frame of mind with garages, take what you can from them ( It's a bad attitude to take) but some garages have caused many people to think like this, but going back to the Vehicle check, I would advise Ath007 to RE-CHECK what his pre purchase check included then take it from there, If you do not try, you don't get anywhere.