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I've had to change my email address because I'm locked out of my original one and after a month of trying to log back in I've given up.
I'm now using Gmail in Outlook. It was an old, little used account which works fine, but the name the recipients see I don't like, and some people are not opening my emails because they don't recognise it's me.
Is there any way I can change my name on their incoming emails please.
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Important: You can't change your name from the Gmail app.
On your computer, open Gmail.
In the top right, click Settings. See all settings.
Click the Accounts and Import or Accounts tab.
Under "Send mail as," click Edit info.
Enter the name you want to show when you send messages.
At the bottom, click Save changes.
You could put your name in to the email headers so people know it's you. You should only need to do it for a short while.
If GMail is the only email you intend using, ditch Outlook, and just log in to GMail itself. It's a pain but you could create a brand new GMail account, starting again from scratch. That should be the end of your email problems.
^^ I'd sent lots of requests for help on their so-called help page, I also wrote a proper letter to their head office giving an alternative phone no. and an alternative email address- nothing back until last Friday when I had a terrible exchange with a neurotic woman employee who kept insisting she was sending me a verification code via sms, but they were simply not arriving, I think she thought I was gaga.
This morning I got an email on the Gmail account from a gentleman who began with, "Last Friday a colleague contacted you etc. etc. I have registered you mobile phone number with the account and you can use it to receive a verification code to log in and change your login details and password ... ". Which I have done & it all seems to be back to normal.
barry: masses of the emails which had built up over a month were the same ones over and over for sex products, the type of emails I don't normally ever get. Do you think I was somehow hacked ?
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