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Cracking Interference On Landline
5 Answers
cracking interference on landline phone
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Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.Borrow another phone from a friend or neighbour and plug it directly into the main phone socket (not an extension).
If there's no crackling it's your phone that's at fault.
If there's still crackling and there's a horizontal line across the middle of the socket, undo the two screws and pull the bottom plate off. Inside you'll find a test socket. Try again using the test socket; if the crackling is still there it's definitely a line fault.
If you've got a line fault, report it to your phone provider. If that's BT the number is 0800 800 151 for residential customers (or 0800 800 154 for business customers). Alternatively report the fault online here:
https:/ /www.bt .com/co nsumerF aultTra cking/p ublic/f aults/t racking .do?pag eId=2&a mp;s_ci d=con_F URL_fau lts
If there's no crackling it's your phone that's at fault.
If there's still crackling and there's a horizontal line across the middle of the socket, undo the two screws and pull the bottom plate off. Inside you'll find a test socket. Try again using the test socket; if the crackling is still there it's definitely a line fault.
If you've got a line fault, report it to your phone provider. If that's BT the number is 0800 800 151 for residential customers (or 0800 800 154 for business customers). Alternatively report the fault online here:
https:/
Might just be worthwhile changing the ADSL filter, if you have one, as well. That's the thing that came with your broadband router and fits between the phone and the socket.
Looks something like this:
http:// www.exl en.co.u k/netwo rking/n etworki ng-acce ssories /adsl-l ine-fil ter
I have nothing to do with this company, and this neither an advertisement nor a recommendation. Just using their image for ease of identification.
Looks something like this:
http://
I have nothing to do with this company, and this neither an advertisement nor a recommendation. Just using their image for ease of identification.
Is it crackling ALL the time, or just when your router/computer are switched on?
Try switching them off and if your phone is then ok, then SeaJayPea is probably right about the filter. It happened to me a few years ago, and I bought a new filter from my local pound shop, problem solved, in my case.
(Although it didn't cost a pound)
Try switching them off and if your phone is then ok, then SeaJayPea is probably right about the filter. It happened to me a few years ago, and I bought a new filter from my local pound shop, problem solved, in my case.
(Although it didn't cost a pound)
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