News1 min ago
TROUBLE OPENING PAGES AND GETTING iTUNES 'REDEEM' PAGE TO OPEN
1 Answers
I can access the internet via Google. No problem. Ditto using Safari browser or Firefox browser.
Sometimes when I click on a page it will go to it but take forever to try and open it before it gives up and fails to open!
My worst problem is in iTunes. I can preview all music in iTunes store, including latest releases.
However when I try to enter ''Redeem'' to add credit the same issue keeps coming up t tries, on ad on, to open the page before giving up. Deeply frustrating.
On Mac, what settings do I need to check ...and where. Is it proxy settings? Is it preferences?
Please please help! I sent an email to Apple support...but still heard nothing.
Have done a diagnostic on my internet set - all lights are green - connection is perfect etc etc.
Throw your suggestions at me.
Operating system is Mac 10.4 iTunes version is 9+...whichever is latest for 10.4 Mac
Thanks.
Sometimes when I click on a page it will go to it but take forever to try and open it before it gives up and fails to open!
My worst problem is in iTunes. I can preview all music in iTunes store, including latest releases.
However when I try to enter ''Redeem'' to add credit the same issue keeps coming up t tries, on ad on, to open the page before giving up. Deeply frustrating.
On Mac, what settings do I need to check ...and where. Is it proxy settings? Is it preferences?
Please please help! I sent an email to Apple support...but still heard nothing.
Have done a diagnostic on my internet set - all lights are green - connection is perfect etc etc.
Throw your suggestions at me.
Operating system is Mac 10.4 iTunes version is 9+...whichever is latest for 10.4 Mac
Thanks.
Answers
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