Stopping an unwanted phone call!

[Palustris]

Not sure if this is the right section but here goes. We keep getting called by a company trying to get in touch with our son. Now for various reasons we are not really in touch with him and getting a message to him is quite difficult. We explained this to the caller and eventually did get a message to the son. He then wrote to the company asking them not to get in touch with us. Ok, so the question is, is there any way in which we can get the number blocked? We do not answer the calls but they do leave messages.

[muchlovex]

You could try contacting your telephone provided and ask them if they can block the number. There may be a charge involved however.

[factor-fiction]

Answer the calls and then leave them on hold. They may get the message

[Hawkwalk]

BT can block a number for you

[moonraker558]

If its from a company they may well have several numbers that they can call from.

[barb1314]

I get calls about 3 times a day from Homeserve. I have told them several times I'm not interested. They call my mobile. I've just entered the 2 numbers they use as 'do not answer' and reject the calls. Not sure I can do much from a mobile but a landline is different I think. What about the telephone preference service? Have a look on their site. It has made a massive difference to the calls I get on my landline.

[johnk]

I've found if you just keep saying no and keep them on the line by acting stupid or just put the phone next to the TV or radio but don't hang up until that annoying noise happens they seem to get the idea you're not interested. The longer you can keep their line blocked the better

[jackthehat]

Get their address and write to them; explain that they have already been informed in writing that, as a third party, this is nothing to do with you.
Give them 14 days, from the date of your letter, to desist calling.
Tell them that after that date *any* sort of communication from them will attract a £ 25 administration charge and you will be billing them on a weekly basis.

If they *do* continue to contact you, make a note of time and date of telephone calls (and any other pertinent details) and draw up an invoice and send it to them.

But I think you'll be pleasantly surprised to find that they stop ringing.............:o)

[Palustris]

Thanks folks. We will wait and see if they call again today and take it from there. On the bright side at least now we know how to contact our son!