ChatterBank3 mins ago
Indian Call Centres..
26 Answers
As I type this, I'm on hold to Talk Talk. It's a call centre, based in India.
The guy is really lovely, and helpful, though he has to keep putting me on hold to find out what the flump is going on.
Love how he keeps calling me "miss Charlotty" (my name is Charlotte/Charlie) bless him.
Do you get annoyed with the language barrier, or are you patient (like me) ?
The guy is really lovely, and helpful, though he has to keep putting me on hold to find out what the flump is going on.
Love how he keeps calling me "miss Charlotty" (my name is Charlotte/Charlie) bless him.
Do you get annoyed with the language barrier, or are you patient (like me) ?
Answers
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For more on marking an answer as the "Best Answer", please visit our FAQ.I get more annoyed when I have to hang on for ages, how can Call Centres always be so busy? I think they've gone to make a cup of tea and are on a break half the time. And I'm hard of hearing so I can't understand an English accent unless its from London, let alone an Indian one. So sometimes I do get a bit annoyed but I must say they are always so polite you can't really get angry with them, and they do try their best. But I wish I could hear a nice English cut glass accent, the ones in the old British black and white films and old BBC clips from the 1950s (or Stephen Fry) that's all I can understand.