I've Heard Of "slapped Wrist" But .....

[Canary42]

... this is ridiculous.

http://www.bbc.co.uk/news/business-31728249

Scottish Power has been given a 12-day sales ban after failing to meet Ofgem's customer service targets.

[woofgang]

Seems like a useful tool to me.

[Peter Pedant]

No - it has been used as a sanction since at least the sixties
( not trading - Drexel were caught then )

If the industry norms are known ( which they are - that is how long the average customer stays and how much they spend a a year - which is what £500 and at least 2oy ( income therefore £ 10k )

and you know how many new whatsits they get per day - which Scottish Power certainly do know - would ten a day be OK ?

then it means they dont get income of £1.2m which someone else does....

Strikes me as being a big stick