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So Who Are These Receptionists Interrogating The Patients?
37 Answers
http:// www.bbc .co.uk/ news/he alth-37 605573
My doctors receptionist just books the appointment so are there some over reaching their brief?
My doctors receptionist just books the appointment so are there some over reaching their brief?
Answers
I think our surgery has a policy of "full interogation " - not the ladies' fault but it is irritating. Although I was once asked to give a sample of urine and leave it at reception. The receptionist asked "Did the doctor ask you to do that?" (which was up there with the "Stupidist Question Ever") so I responded "No, I always give a bottle of *** to someone when I first...
08:23 Tue 11th Oct 2016
I think my doctors surgery have a good system. If you're booking a non urgent appointment you're just booked in, no questions asked. If you say it's urgent then they'll take details, if the patient gives them, and the doctor will phone you back in the afternoon. Then it's down to the doctor to decide how urgent it is.
The surgery is also open until 6.30 three days a week and 8 o/c two days and until midday on Saturdays. That's loads of extra appointments compared to my old surgery.
The surgery is also open until 6.30 three days a week and 8 o/c two days and until midday on Saturdays. That's loads of extra appointments compared to my old surgery.
The DNA's are a big problem clogging up appointments. No receptionist interrogation will stop that a fee would though.
The problem with a fee is I would bet the majority of those causing the problem would be except anyway.
I dont have a problem with interrogation, my doctor has an online system and can usually get in same day so long as not fussy about who you see.
The problem with a fee is I would bet the majority of those causing the problem would be except anyway.
I dont have a problem with interrogation, my doctor has an online system and can usually get in same day so long as not fussy about who you see.
Tashi, My local surgery displays the number of missed appointments each month – quite substantial. I can’t help wondering just how sick those people really are. Charging them for making their next appointment wouldn’t reflect negatively on those who genuinely need to see a doctor and who do turn up for the appointments.
Back to the subject. Most receptionists I've come across are helpful - but some are rude, officious, and dismissive. I think the power goes to their heads.
Back to the subject. Most receptionists I've come across are helpful - but some are rude, officious, and dismissive. I think the power goes to their heads.
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