Tesco To Cut 1,700 Shop Floor Jobs

[mikey4444]

http://www.bbc.co.uk/news/business-42779698

Just a short time ago, Tesco were opening new stores right, left, and Centre. Now they are cutting staff.

Looks like they are feeling the pinch....perhaps from Lidl and Aldi ?

[237SJ]

If you can't stand the staff and their terrible manners, why don't you just use the automatic tills?

[Jackdaw33]

Shortly after I left school I worked briefly in a shoe shop. it would now be described as very old-fashioned. Whatever tasks you were performing, if a customer came into the shop you dropped everything and rushed to serve the customer. If you didn't the manager would be on your case. It made sense; a customer who was left hanging around might just walk out and a sale was lost. As well as wages staff were on commission, 2d in the pound. As the dearest shoes in the shop at the time cost £5 you could earn 10d for every pair you sold on top of your wages. Everything was very formal, we addressed each other as Mr/Mrs/Miss. The days of 'How can I help sir/madam?' are long gone.

[New Judge]

Because in my experience they work only about 10% of the time without "intervention". In fact in my circumstances they work 0% of the time without intervention. That is because Tesco tills do not register Clubcard points when using the Contactless payment option when using a Tesco credit card (which normally doubles as a Clubcard). When paying at a staffed checkout one has to present a separate Clubcard to the operator (I use the "fob" on my keyring which is scanned) and then pay by contactless card separately. If you try to do that at the self-service checkout the machine goes "tilt" and guess what - intervention is required. Couple that with the "unidentified object in bagging area" and all the other cobblers that accompanies self-service checkouts and it's simply faster to use a conventional checkout.

[Mamyalynne]

Jackdaw, my first experience of retail was exactly the same as yours - there was also a strict hierarchy in who served the customer.

The most junior could only move in when a senior assistant called you over 'Forward Miss...'

Coming up to date I have been very lucky to meet few sullen or poorly trained staff and miss not going to stores for the banter as much as I once did.

[237SJ]

Give up NJ. Go to Sainsburys - they are much better

[Jackdaw33]

Yes, Mamya. The hierarchy were called first/second/third &c sales. If there was only one customer in the shop he/she was served by the first sales. If there were two then second sales came into play and so on. Usually the first sales did all the serving but then again got the most commission.

[Mamyalynne]

That's the one.

[tonyav]

The hierarchy were called first/second/third &c sales.

Their wasn't any of that in the butchers shop that I worked in on a Saturday in my school day's ;-)

[Jackdaw33]

That's probably because you weren't on commission and didn't have to serve wearing a suit, collar and tie.

[tonyav]

Your right, jd. I was out on the bike most of the time.

[Jackdaw33]

I lament the loss of the High Street tailors, where you could go for a made-to-measure suit. You would be served by a smartly dressed assistant, tape measure around his neck. I remember my first time going on my own to buy a suit. The guy measured me then asked, "Which side does sir dress on?" I told him I didn't know what he meant so he replied, sotto voce, "Which side do your balls hang?"

[tonyav]

Ohhhh suit you sir !.

A fifty bob suit from Burtons.

[youngmafbog]

//Looks like they are feeling the pinch....perhaps from Lidl and Aldi ?//
"Tesco said UK like-for-like seasonal sales rose by 1.9% with "record sales and volumes" in the four weeks leading up to Christmas Day.

This helped Tesco notch up a 2.3% rise in third quarter comparable sales.

The retailer saw its biggest ever sales week in the UK over Christmas, with 58 million customer transactions and 770,000 online grocery deliveries in one week."

Perhaps not?

[Islay]

you shop at lidl's - so you are part of the problem?
Its after Christmas and the sales they aways cull staff then