Quizzes & Puzzles1 min ago
On Line Reviews
How much attention do you pay to on line reviews ?
Perhaps we should take them with a pinch of salt ?
https:/ /www.bb c.co.uk /news/u k-47952 165
We recently took delivery of an item of furniture from a company .
Before we bought it , we looked at the reviews on their own website , for their products and their customer service - which were glowing .
We are happy with the product by the way - but should we have relied on the reviews on their website ?
Perhaps we should take them with a pinch of salt ?
https:/
We recently took delivery of an item of furniture from a company .
Before we bought it , we looked at the reviews on their own website , for their products and their customer service - which were glowing .
We are happy with the product by the way - but should we have relied on the reviews on their website ?
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.I don't tend to take much notice of reviews on a company's website (apart from Amazon) because they are not going to post the bad ones. I look at independent sites such as trustpilot and Tripadvisor. Some people only take to review sites in a fit of pique when they have been treated badly so there isn't always a balanced opinion.
I tend to study reviews on Tripadvisor from UK customers as ( I know from my own job) different nationalities have different expectations. If someone says there's a scamble for sunbeds and shade every morning, I won't touch the place with a bargepole but if they complain because the minibar doesn't have enough stock then I wouldn't care. You have to look for what's important for you and then take an overview