Services Not Being Fulfilled

[ck1]

I recently used a self-publishing company to get 3 small books published. They were supposed to have been published to all of the eBook sites and promoted on their social media sites. The books were made available on Amazon but nothing else regarding the other outlets or promotion had been done. Before checking whether the books had been published everywhere (just assumed they had been done when they told me) I started a new 40-day marketing contract with them where they contact influencers, blogs, industry contacts etc. Any correspondence to these people would have me copied in. I hadn't heard anything from them after 2 weeks so asked for an update, they said the marketing materials were being prepared. This was when I started to check that the books had actually been published and found they hadn't. I opened a dispute with PayPal and the publishers responding saying they would complete the work if I closed the dispute. I assumed this admission that the work hadn't been done would lead to a simple resolution in my favour but PayPal judged in favour of the publisher. I'm sure this wasn't the right decision and don't know whether I should pursue this through small claims or just write it off as a bad, and expensive, experience. If I do pursue through the court, on what legislation would I need to quote - supply of good act for example?

[bednobs]

you dont need to quote legislatio - jut the terms of your contract with the, which you will have to read carefully. eg did it include timescales what did they actually agree to provide (fr example, i would highly doubt the contract said publish on ALL ebook sites)

[Peter Pedant]

well - you asked for the act and it is
https://www.legislation.gov.uk/ukpga/1982/29
which I thought had been repealed
but has in fact been amended by the 2015 Act
it is all there

google
how do I sue for breach of contract for services UK

lots and lots of info AND lawyers willing for a price to do it for you.

I would write it off but that is not the question