How Could She Be So Gullible?

[piggynose]

https://www.bbc.com/news/uk-england-somerset-54613937

[woofgang]

barry that's money laundering legislation the bank and the individual can get into deep trouble if they don't ask.

[AuntPollyGrey]

Barry it was 'rip off Britain' on Tuesday morning, I think. One was with Lloyds (the one that didn't initially refund) and the other with Santana ( who refunded straight away). Different banks different T&C's.

[barry1010]

You are right, APG. I still don't understand why they should refund when they have not given any advice about the money transfer, surely adults are responsible for their own mistakes.

[Peter Pedant]

// surely adults are responsible for their own mistakes.//
well clearly they arent in this situation and it is worf asking why not

you have had a few reasons and all you say is - "yeah foo but disregarding dat - why do they give the moolah back?"

very good point Woofie about MLR - missed that one completely and my knowledge of MLR (old regs) was rated as good or very good at assessment in er 2016

I am pretty sure that the little old lady story is pukkah but it all depends if it led to a change in practice

[Peter Pedant]

// I still don't understand why they should refund//
well hooray for english common law !
have you tried getting anything out of a bank?
getting past the hello-girl - the one who says - "oo i doan fink we do any of dat" is a victory as great as Waterloo

contractually they have to or else they wouldnt - why do you think bankers are so rich?

[aelmpvw]

save a lot of misery, time and effort if the scammer warned the bank that they were about to make a hit . . . the bank could then wire the money straight to the scammer

[Peter Pedant]

oh alexander
talk about cutting the Gordian knot !

you clearly - - - know how!

[aelmpvw]

simples, just cutting the middleman out . . .

[ladybirder]

Barry, have a look at this link. I got advice on here from Methyl (banned) when my son and his wife were scammed out of £3k. Methyl's advice resulted in them getting their money back + 8% interest after taking their case to the Banking Ombudsman.

[ladybirder]

Ooops!
https://www.theanswerbank.co.uk/Business-and-Finance/Question1430814-2.html

[barry1010]

I'm glad your son got his money back, ladybirder - but I still don't understand how the bank should be liable, or why they should be

[pastafreak]

There was a case on Defenders UK (BBC1) this morning. An old gent conned out of 14,000 by his "bank". Because he authorised the transfer, he couldn't be reimbursed.

[ladybirder]

Barry, the bank was liable because son & DiL had only a small amounting in their account, ie not enough to pay the fraudster his £3k "change" from his cheque. So the bank sent £3k back to the fraudster when there was not enough in their account to cover it because the fraudster's cheque had not properly cleared. Santander should have made sure the cheque had cleared before they paid out funds which the account holders never had in the first place. Do you understand now?

[ladybirder]

ie, had the funds been cleared, they would not have had a case.

[Peter Pedant]

// Because he authorised the transfer, he couldn't be reimbursed.//
is called a push fraud and usually the punter ( pusher ) customer bears the cost

//in their account to cover it because the fraudster's cheque had not properly cleared.//
is a 2-4-6 fraud
and god has been around since Adam
you withdraw funds and cancel the cheque on day 5
the canelling puts it ALL into reverse but there are no funds to do the reverse manoeuvre coz they have gone
You go to prison if you do that

[Peter Pedant]

sorry methyl has been dispersed - his technique seems to have worked.
Barry in this special case LadyBirder's children had wun pence in their acct and so the ombudsman held that Santander should not have been transacting thousand s on such an acct.
( so they lost £3k AND went overdrawn - and yeah no wonder they were whining about the bank. )

and if someone said - I am abroad and suppose I pay you - - --
I wouldnt.
In fact I didnt - I remember someone tried - - -

[ynnafymmi]

I wonder if she has any money left,because i have a big bridge i can sell her(half-price)...

[barry1010]

Thanks for that, ladybirder. Sorry for the late response but another ABer's posts distracted me.

[Peter Pedant]

yeah me probably
if you dont like them skip them
everyone else does

[piggynose]

Wow i've passed the 100mark wiv this one.
Hard to select a best answer.