Hotter Shoes Made In China.

[coughdrop]

Hi - I took advantage of 40% off a pair of ladies sandals from Hotter. They arrived today & they are so cheap looking, they were made in China, there is no mention on them of the Hotter name (apart from a removable insert). They were ordered from the Hotter website & arrived in a Hotter shoe box. I will NEVER buy Hotter shoes again if this is the standard they are now selling.

[jno]

that's odd, they say they make their shoes in the UK. Does it say they were made in China?

https://info.hotter.com/gb/about-us/

[Hopkirk]

You can send them back for a refund if you ordered on line.

[lankeela]

Lots of adverts for Skechers online which is a scam.

[Maydup]

I’m really surprised, I thought they are all UK made. Shane if they are not. What is the style name so we can avoid?

[Llanfair]

As lankeela has hinted, there are a lot of scam websites. I suspect that you have found one of them. Do you remember the address of the website you bought from?

[barry1010]

I'd like to know the style name, too.
I would be very surprised if there are fake Hotter shoes on the market, I can't find any online that are suspiciously cheap nor any links to fake Hotter websites.

[1ozzy]

Search harder Barry, fake product and websites abound.

[barry1010]

I know they do, but I can't find any fake Hotter.
Have you found any, Ozzy?

[coughdrop]

The style I ordered was "Luciana" but the Chinese ones are named "Eliah". Even with the 40% off offer they were still not cheap, I paid Hotter and assumed they would be up to their usual standard - but they really are very cheap looking - even the cardboard box was better made!!

[barry1010]

I can't find 'Eliah' on their website but they are not what you ordered so send them back for a full refund including return postage.

I would also write to head office querying them selling footwear made in China. This really is very poor standards from Hotter, I'm surprised.

[barry1010]

Does it say anywhere that they are made in China?

[Old_Geezer]

You seem reluctant to say where exactly, you bought from.

[jno]

Hotter do Elias shoes, though it looks as if they're now sold out after a 60% off sale

https://www.hotter.com/gb/en/elias-shoes-eliass-product-44

[jno]

the other ones are Lucania, still available

https://www.hotter.com/gb/en/lucania-shoes-lucans-product-44

[barry1010]

Not even a similar style

[jno]

but both made in Britain, according to the website. That's why I wondered how the OP knows they weren't. It's not as if shoe makers do "substitutions" like supermarkets.

[coughdrop]

There is no doubt these sandals were sent from Hotter - I have bought footwear online from them for years. All the paperwork is identical to invoices I have had in the past. Having now done some research online it appears that Hotter are very slow to send refunds to customers who are returning shoes to them & perhaps the business papers are correct when they say the company is in "trouble".

[barry1010]

How do you know they were made in China?

[Llanfair]

I presume you have phoned them, coughdrop? What did they have to say?

[coughdrop]

These Chinese sandals "look" like Luciana, label clearly says made in China but named as Eliah. I am still waiting for a reply to my complaint
from HOTTER website......