News0 min ago
Why Is The Civil Service Incapable Of Running It?
Now it's the new Border Force system crashing. What happened to BCP abd DR then? What an absolute joke.
Time the HO was split up, it's too much for one person, Matthew Rycroft is a nice enough chap but fingers in too many pies to have a good handle on everything.
Answers
The problem with the Civil Service is the problem with every government run system in the country - the absence of accountability.
People are allowed to dream up nonsense, implement it, watch it crash and burn, shrug shoulders, and move on.
No-one is ever called to account for their stupidity, or dismissed because of it, so the culture of doing as they please continues.
And will do until someone gets a grip of things, and makes sure that things are thought through properly, and responsibility is taken for failures, with attendent dismissals, instead of everyone carrying on as if it doesn't matter.
It does, and it's time this nonsense stopped.
Except it wasnt a short outage.
All major systems like this, especially costing that much money should be designed to fail over and ultimatley go to the Disaster Recovery site. Failover shouldnt be noticed DR (due to distances) does have some latency but max 20 mins.
The BCP is there to enable the business to deal with outages and indeed should have had something in place for full manual (which clearly they didnt)
If you worked at a Bank and you had desinged this your feet wouldnt touch believe me. Plus if you had flakey DR/BCP then the FCA/PRA/FED etc would look hard at your licence.
I am reminded of the Track and Trace App during the Corona Virus pandemic.
The Government gave the contract for developing the app to some of their friends rather than someone competent. Instead of a "world beating app", we got a crock of shìt. Software that never really worked, was way too late and very expensive. Ministers and their dodgy mates never accepted responsibility and the tax payer over paid for systems that under delivered.
Since 2010 we have had a succession of particularly talentless governments filled with Ministers of very low calibre.
BCP is not an IT thing - Business Continuity Plan - it's a term to describe a plan put in place usually within government run departments/agencies or civilain companies that support them. There is absolutely no reason why those who haven't worked in that sector should understand the acronym or not be invited to comment on this topic.
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