Quizzes & Puzzles1 min ago
Checkout Etiquette
169 Answers
http:// www.dai lymail. co.uk/n ews/art icle-23 53581/S ainsbur ys-cust omer-sh ocked-c heckout -assist ant-ref uses-se rve-mob ile.htm l
In fact, not restricted to checkouts. Ok so there may be an occasional emergency but I wouldn't go through a checkout or up to a till in other shops while on my mobile like this but to me it is just downright rude, disrespectful and ill mannered.
Would you?
In fact, not restricted to checkouts. Ok so there may be an occasional emergency but I wouldn't go through a checkout or up to a till in other shops while on my mobile like this but to me it is just downright rude, disrespectful and ill mannered.
Would you?
Answers
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For more on marking an answer as the "Best Answer", please visit our FAQ.I encounter the same sort of ignorance from customers on a regular basis, during such a till transaction I purposefully do not speak to the customer so as to avoid interrupting their conversation, which would be just as rude. Very often the customer will continue the whole transaction without the inconvenience of having to acknowledge they are being served, works for me, they can shove off and be rude and ignorant elsewhere, unless they refrain from carrying on their conversation they are treated as they treat me. The person on the sainsbury's checkout must have felt as ignored and insulted as I often do, but maybe she decided enough is enough. The store will no doubt reward the customer with vouchers and apologies but everyone knows the customer was in the wrong.
It's not just about manners either, imagine a customer spends the entire scanning and packing process completely engaged in conversation on a phone, pays the bill, goes off and then notices an error, it's their own stupid fault but no doubtthey'll kick off and blame the till person. How can you do your job when the person you are serving is ignoring you? It happens an awful lot this chatting on your phone whilst being served, staff hate it and it really is a problem.