Banks - Do You Trust Them (No 2)

[BAKERS DOZEN]

We both went along to our new bank in February this year and transferred £5,000 from our savings account into our joint current account as we were having several small jobs done on the house. The money went straight into our current account as requested and we have used most of it. My problem is, or should it be the bank's problem, that the money has not yet gone out of our savings account. It is still there and earning interest. Naturally we will not spend it but it makes you wonder how they balance their books at night. Really could not cope with changing banks yet again but they are all useless.

[factor-fiction]

I've never heard of this happening before. Maybe they accidentally transferred it from some other poor soul's account.

[Brinjal]

Yes sounds odd but believe me when they sort it out they will adjust the interest.

[factor-fiction]

Have you had a recent statement? Sometimes annual statements on savings accounts are issued only once a year and are out of date when they come

[BAKERS DOZEN]

Because we were fairly new customers when we went to transfer the money we took our passports with us for identity. We are both English but have an unusual foreign surname so darn sure we are the only customers with that name. We both signed the forms for the transfer. I can feel another trip to the bank coming on. Let's hope someone is not missing £5,000. Do you think they will let us keep the interest. lol

[BAKERS DOZEN]

Sorry factor our posts have crossed. Got the up to date statement last week.

[boxtops]

I'd report it, much as it's tempting not to.... I bet they got the numbers mixed up and someone else has paid the money.

[ubasses]

Boxtops is right, someone has probably reversed a couple of the numbers and the debit has gone to someone elses account. If you go in and advise them they will probably leave the interest accrued. However if it does not come to light until the other party need some money or get their statement, the bank will have to recredit them while tracing the funds. They will also know you were aware from your statement dates, so will take steps to cancel the extra interest, and it may endanger your relationship with the bank for the future.

[BAKERS DOZEN]

Will call in the branch as soon as possible and have a word. Watch this space.